The Export Office

History

We began operations in 1984 (as Export Paperwork Services Ltd) and were the first company to offer completed export documents to small manufacturers. Our change of name in 2009 is part of an up-dating and modernisation programme.

Exporting from the UK has changed since 1984: only a few forms still have to be pre-printed; most are now electronic and we believe in being as paperless as possible. However, apart from simplified Customs procedures the basic rules of exporting have changed very little and apply equally to many other countries.

Our 1985 New Exporters' Service remains innovative and continues to enable even the smallest companies to present a polished and efficient image to their overseas customers and at the same time minimise their costs – especially their overheads – by avoiding the need for specialist staff or by helping to introduce better working practices.

We help importers with advice in the same way as exporters, except that there are seldom documents to produce

We've built up expertise in the use of specialist export software and can advise on its feasibility and implementation.

We also offer consulting in business areas outside exporting; we have often found that the solutions to problems thought to have been export-related have lain elsewhere.

Management

Photo of Tim Instone

The managing director and principal consultant is Tim Instone, a member of the Chartered Institute of Marketing (MCIM) and holder of an MBA from INSEAD.

His previous career was in export management - mostly of British capital goods and industrial consumables. A period in import-export trading provided valuable experience of some uses of letters of credit that aren't in the books.

Before hanging up his airline tickets he travelled extensively in the Americas, Africa, Asia and Europe, and lived in Spain, France and the Far East. He speaks Spanish, French and Portuguese (with varying degrees of fluency).